As some people know I have been writing our Logical Tips newsletter for about 6 or 7 years. Recently, I decided that it’s time to compile all those tips into books. Of course, technology changes over the years and some tips are now sort of old. So I enlisted some help in testing the tips. […]

I just found out that I was quoted in a News Factor Network article. The article on shopping cart abandonment is called, “What to Do About Runaway E-Shoppers.” I’m quoted on Page 3 in the Ease of Use section: “Navigation that ‘is really cool’ to a designer or Web programmer is often incomprehensible for online shoppers,” […]